Operational Optimization
Operational Optimization
We approach TOM’s through executive engagement, leveraging design principles, establishing blueprints, company-aligned strategic prioritization, and business cases & roadmaps for execution. Vendor selection on products and services require great commercials and equally important partnerships, and we concentrate on both. Technical, Operational and Product/Services SME’s are available, short and long term, or even brought into your company as FTE employees.
KEY CAPABILITIES
Target Operating Models “TOM”:
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Defining future state of organization operations by aligning people, process, technology and governance to strategic objectives
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Enabling digital and technology capabilities
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Customer/User centricity and personalization
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Data and insights driven decision making
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Operational Efficiency and Resilience
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Scalable and flexible infrastructure
Procurement and Vendor Management:
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Procurement, sourcing and vendor management operating models
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Aligning third-party solutions with organizational needs
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Managing vendors for optimal returns and mutual alignment
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Leveraging technology (AI) towards vendor governance, contract analysis, KPIs/KRIs/OKR creation, accountability and trends
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Insistence on continuous improvement
Resourcing and Servicing:
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Effective Talent Acquisition
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Performance management and improvement
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Workforce Transformation
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Building high performance teams
Our Capability
Building innovative and scalable digital products that align with
business objectives and drive market expansion.
Streamlining workflows, automating processes, and enhancing overall
efficiency to improve both customer and employee experience.
Implementing modern IT infrastructure, cloud migration, and advanced
technological solutions that support long-term business growth.
Creating seamless, intuitive, and engaging customer experiences that
foster loyalty and increase customer satisfaction.
Helping businesses navigate complex regulatory environments and
implement best practices in risk management.